Question 1

What's included in the platform fee?

Accepted Answer

The platform fee includes full system access, cloud hosting, regular updates, support and one Admin license. Additional user licenses are charged per user per month.

Question 2

Can I add or remove licenses anytime?

Accepted Answer

Yes! You can scale up or down as needed. License changes take effect at the start of your next billing cycle.

Question 3

Are there any setup or implementation fees?

Accepted Answer

Standard implementation is included. For custom integrations or specialized requirements, we'll provide a separate quote.

Question 4

What payment methods do you accept?

Accepted Answer

We accept EFT, credit card payments and can arrange monthly invoicing for your accounts department.

Question 5

Do prices differ by region?

Accepted Answer

Yes, pricing is tailored to each region. We automatically detect your location and display pricing in your local currency. Currently supported regions include South Africa (ZAR), Australia (AUD), Canada (CAD), and USA/Global (USD).